"Lach. We have a situation. The power is off and the generator didn't start"

I got called into work on sat coz I live the closest. The idiots from Cummins left the generator in test mode after the last service so when an accident took out the power to the whole suburb (try getting off the freeway with no traffic lights) the generator didn't start and fail over.

When I got to work all the server UPS were at 1/3 or less which meant less than 5 minutes power left. The phone UPS was already empty so no calls in or out lol. Why did they wait 20 mins before calling someone? $deity knows.

Upside? We are floating our SMS gateway proposal (this is the 4th time) for offsite notifications and we might be able to get a decent UPS for the phone system instead of the crappy 300VA unit that gives up the ghost in about 8 minutes.

I am so goddam fed up with buck passing here though. The infrastructure manager was called and said that it's an IT problem? WTF? Utilities are not information technology. HTH
- posted by Lach @ 11:41