Please accept my apologies for the delay in responding to your enquiry.

In response to your below enquiry, I note that you have since spoken to a customer service consultant on 02/02/04 who has assisted with your enquiry. The details have been forwarded to our billing department for follow up, so the reads can be obtained and the accounts issued to you.

As this is a TXU billing delay, we do not expect you to pay these accounts at once when you receive them. Please contact TXU when you receive the accounts so that we can arrange extended time for you to pay these accounts.

I apologise for this delay.

- posted by Lach @ 11:31